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I design and implement accountable public systems that reduce homelessness and strengthen community-level governance.

Municipal operations · CoC governance reform · Coordinated entry · Data accountability

WHAT I WORK ON

My work focuses on building homelessness response and governance systems that are humane, measurable, and resilient under real-world constraints. I operate at the intersection of policy, implementation, and accountability – ensuring that decisions translate into outcomes.

Homelessness Response Operations

Design and oversight of shelter systems, winter response, vendor coordination, and day-to-day operational execution across multi-function sites.

Continuum of Care Governance & Reform

Charter development, committee structure, role clarity, and accountability mechanisms that strengthen decision-making and follow-through.

Coordinated Entry Systems

Design and refinement of access, prioritization, and system flow to ensure equity, integrity, and efficient movement toward housing.

Data & Performance Management

Development of metrics, reporting standards, and feedback loops that support transparency and operational learning.

Community Governance

Creation of structured public forums and ward-level participation models that enable meaningful input, accountability, and shared responsibility.

HOW I APPROACH THE WORK

My approach is grounded in a small set of operating principles that guide both design and execution.

Accountability

Clear ownership, defined roles, realistic timelines, and transparent follow-through.

Dignity

Systems designed to reduce friction, arbitrariness, and unnecessary barriers for both participants and providers.

Democracy

Structured participation that moves beyond symbolism and enables real decision-making power.

Material Outcomes

A focus on housing access, stability, throughput, and system performance; not rhetoric.

ABOUT (PREVIEW)

I currently serve as Director for Homelessness Initiatives for the City of Manchester and lead work across homelessness operations, Continuum of Care governance, and coordinated entry systems in New England.

My focus is on building public systems that hold under pressure – systems that are accountable to the people they serve and capable of delivering results in complex political and resource environments.

CALL TO ACTION

Interested in collaboration, policy work, or systems design?

If you’re working on homelessness response, governance reform, or community accountability, I’m open to thoughtful conversation.